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Tom Hart has served as Grand Prairie City Manager since 1999. Prior to that, Hart was Assistant City Manager and later City Manager in Euless for 16 years. He was one of the youngest city managers in the history of Texas when he served as City Manager in The Colony from 1978-1981. Known for his attention to world-class customer service and innovative management style, Hart created the city’s popular and successful mission to “create Raving Fans by delivering World Class Service.”
During his tenure as Grand Prairie’s City Manager, he has overseen the reconstruction of the historic Uptown Theater and construction of QuikTrip Ballpark, Verizon Theatre, the Ruthe Jackson Center and Gardens, Grand Prairie Memorial Gardens, Tony Shotwell Life Center, Prairie Paws Adoption Center, the Splash Factory, Alliance Skate Park, the Public Safety Training Center, Municipal Court House, the Public Safety Building, and Active Adult Center. Check out the parks, arts, and recreation available. Grand Prairie, Texas is a living testimony to what high-performance culture can accomplish.
Today, I join Tom in his new office at a beautiful city hall. We talk about leadership and culture, two key ingredients for Tom’s success and ongoing quest for excellence.
About the hosts: Randy Cantrell brings over 4 decades of experience as a business leader and organization builder. Lisa Norris brings almost 3 decades of experience in HR and all things "people." Their shared passion for leadership and developing high-performing cultures provoked them to focus the Grow Great podcast on city government leadership.
The work is about achieving unprecedented success through accelerated learning in helping leaders and executives "figure it out."