You didn't think you'd hear from me today, did you? Well, in the words of Gomer Pyle, "Surprise! Surprise! Surprise!" Let's talk about delighting customers. By now you know me well enough to know how fanatical I am about customer service or … [Read more]
Selling: Don’t Let Your Impatience Ruin The Opportunity – Grow Great Daily Brief #103 – November 13, 2018
Dissect anything and you'll discover some important things and many insignificant things. That includes selling. I don't necessarily have sales DNA, but I've got a lifetime of sales experience so it sometimes feels like it's DNA. Oh, and I'm … [Read more]
The Last Thing You Need Is Another Person Telling You What To Do – Grow Great Daily Brief #102 – November 12, 2018
Happy Monday! This may be a short week for the podcast. I've got a hectic schedule starting Wednesday morning - through the rest of the week. But we'll see how it goes. I'm just forwarning you so you don't panic if you don't hear from me after … [Read more]
The World’s Best Opportunity For Entrepreneurs To Grow – Grow Great Daily Brief – November 10, 2018
Happy Saturday! Warning: I'm fixing to make you an offer. Well, it may be an offer for you. It depends on who you are. Along the way, I'm going to provoke you to think and perhaps consider some new ideas. I hope you find it useful. I'm currently … [Read more]
Pouring Emotion Into And Out Of Your Business – Grow Great Daily Brief #101 – November 9, 2018
We have hot buttons. All of us. Things we're just overly zealous about. For some reason that maybe we don't even know. Some business owners are fanatical about employee honesty. They're paranoid that people are always stealing. They lead and … [Read more]
A Constant State Of Dissatisfaction – Grow Great Daily Brief #100 – November 8, 2018
Episode 100 of the Grow Great Daily Brief was preceded by hundreds of other episodes through the years, but it's a milestone of the new format...and I want to thank everybody who listens and subscribes. I hope you find value here as together we work … [Read more]
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