We're BACK!

We’re BACK!

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It’s been a few months since Lisa Norris and I sat down together to record an episode of Grow Great. But we’re back!

Life happens. Work happens. And sometimes the demands of leadership require our full attention.

That’s certainly been the case for Lisa, who’s been heavily involved in implementing Workday at the City of Grand Prairie, Texas. Major organizational projects like that don’t happen without considerable planning, coordination, problem-solving, and persistence.

And that’s part of what makes leadership in city government so interesting.

Leadership Doesn’t Take a Break

Even when the podcast goes quiet, the work of leadership continues.

City government leaders face a unique set of challenges. They’re responsible for delivering essential services, supporting employees, managing resources, navigating change, and serving their communities.

All at the same time.

There are competing priorities, unexpected problems, demanding schedules, and no shortage of people depending on them.

It’s meaningful work. It’s also difficult work.

That’s why Lisa and I started Grow Great. We believe the people who lead our cities deserve encouragement, thoughtful conversations, and opportunities to continually improve their leadership.

Why We Do This

Grow Great isn’t about pretending we have all the answers.

It’s about exploring the realities of leadership, sharing experiences, challenging conventional thinking, and encouraging leaders to become more effective at serving others.

Our philosophy remains unchanged:

Leadership is influence (and impact), a focus on others and doing for others what they can’t do for themselves.

We believe great leadership is fundamentally about people. Helping them grow. Giving them opportunities. Removing obstacles. Building trust. Creating environments where individuals and teams can thrive. All with high accountability and high expectations!

None of that is easy. And none of us ever reaches a point where there’s nothing left to learn.

It’s Good to Be Back

We’re happy to be recording together again.

We’re looking forward to more conversations about the challenges and rewards of leading in local government, including the practical realities that don’t always make their way into leadership books or training programs.

Whether you’re a city manager, assistant city manager, department director, supervisor, or someone aspiring to greater leadership responsibility, we hope Grow Great continues to provide value.

Thanks for listening, watching, and being part of the journey.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

We’re BACK! Read More »

The First Step Isn't Small Enough

Just Start. Then Ask, “Now What?”

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If something feels too hard to start, it just means the first step isn’t small enough.

Beginnings are important, but finishing matters more. Don’t get stuck in the starting blocks.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

Just Start. Then Ask, “Now What?” Read More »

Your One-on-Ones Are Too Small

Your One-on-Ones Are Too Small

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Too many leaders and employees treat one-on-one meetings as little more than status reports: What got done? What’s next? What’s on fire? In this episode of Grow Great, Lisa Norris and Randy Cantrell challenge that mindset. The best one-on-ones aren’t about reporting upward—they’re about thinking together. They’re opportunities to build trust, coach and be coached, uncover opportunities, solve problems before they grow, and strengthen the working relationship. Whether you’re a city manager, department director, supervisor, or individual contributor, you’ll discover why 1:1 meetings should be the most valuable conversations on your calendar.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

Your One-on-Ones Are Too Small Read More »

The Courage to Tell the Truth

The Courage to Tell the Truth

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Leadership is not about surrounding yourself with people who always agree with you. It’s about creating an environment where truth can be spoken, heard, and acted upon. In this episode of Grow Great, Lisa Norris and I explore why courageous leadership requires more than making difficult decisions – it requires a willingness to hear uncomfortable truths. The strongest leaders actively seek honest feedback and cultivate relationships with trusted colleagues who care enough to challenge assumptions, question decisions, and speak candidly when something isn’t right. Organizations thrive when truth is valued over comfort and when leaders model the courage they hope to see in others. The question isn’t whether you have people around you who will tell you the truth. The question is whether you’ve created the kind of leadership that invites them to do it.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

The Courage to Tell the Truth Read More »

The Obstacle Is the Way - Leadership Through Resistance

The Obstacle Is the Way: Leadership Through Resistance

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The Obstacle Is The WayLeadership is often portrayed as a straight path toward a clear destination. In reality, it rarely works that way. Every city manager, department director, supervisor, and frontline employee eventually encounters obstacles that seem to block progress. Budgets get cut. Projects stall. Relationships become strained. Plans that looked certain suddenly unravel.

In this episode of Grow Great, Lisa Norris and I explore a powerful idea: sometimes the obstacle isn’t standing in the way—it is the way. The very challenge you’re facing may be redirecting you toward a better solution, a stronger team, or a deeper understanding of what matters most. Obstacles force us to slow down, reconsider assumptions, seek new perspectives, and develop resilience that comfort never produces. While nobody welcomes difficulty, the leaders who grow the most are often those who learn to view setbacks not as punishment, but as opportunities for redirection and growth. Sometimes the gift isn’t avoiding the obstacle. Sometimes the gift is what the obstacle teaches us along the journey.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

The Obstacle Is the Way: Leadership Through Resistance Read More »

Just Start. Why It's Urgent To Begin, Then Finish

Just Start. Why It’s Urgent To Begin, Then Finish

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Just start. If it’s 85% good enough – the difference between 85% and anything higher can very costly.

Be well. Do good. Grow great!

Check out the Hosts page for our profiles.
Connect With Lisa On Linkedin •  Connect With Randy On Linkedin

We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcome. Thank you for watching and listening!

Just Start. Why It’s Urgent To Begin, Then Finish Read More »

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