Too many leaders and employees treat one-on-one meetings as little more than status reports: What got done? What’s next? What’s on fire? In this episode of Grow Great, Lisa Norris and Randy Cantrell challenge that mindset. The best one-on-ones aren’t about reporting upward—they’re about thinking together. They’re opportunities to build trust, coach and be coached, uncover opportunities, solve problems before they grow, and strengthen the working relationship. Whether you’re a city manager, department director, supervisor, or individual contributor, you’ll discover why 1:1 meetings should be the most valuable conversations on your calendar.
Leadership is not about surrounding yourself with people who always agree with you. It’s about creating an environment where truth can be spoken, heard, and acted upon. In this episode of Grow Great, Lisa Norris and I explore why courageous leadership requires more than making difficult decisions – it requires a willingness to hear uncomfortable truths. The strongest leaders actively seek honest feedback and cultivate relationships with trusted colleagues who care enough to challenge assumptions, question decisions, and speak candidly when something isn’t right. Organizations thrive when truth is valued over comfort and when leaders model the courage they hope to see in others. The question isn’t whether you have people around you who will tell you the truth. The question is whether you’ve created the kind of leadership that invites them to do it.
Leadership is often portrayed as a straight path toward a clear destination. In reality, it rarely works that way. Every city manager, department director, supervisor, and frontline employee eventually encounters obstacles that seem to block progress. Budgets get cut. Projects stall. Relationships become strained. Plans that looked certain suddenly unravel.
In this episode of Grow Great, Lisa Norris and I explore a powerful idea: sometimes the obstacle isn’t standing in the way—it is the way. The very challenge you’re facing may be redirecting you toward a better solution, a stronger team, or a deeper understanding of what matters most. Obstacles force us to slow down, reconsider assumptions, seek new perspectives, and develop resilience that comfort never produces. While nobody welcomes difficulty, the leaders who grow the most are often those who learn to view setbacks not as punishment, but as opportunities for redirection and growth. Sometimes the gift isn’t avoiding the obstacle. Sometimes the gift is what the obstacle teaches us along the journey.