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From childhood until this present moment…I suffer from high empathy. When recently describing my empathy I reiterated how the depth of my empathy wasn’t some universal brush used to paint everybody or every situation. I’m discriminating. Selective. Because I know I’m a finite resource with only so much to give, only so much time to serve, and only so much ability to make a difference. I also know not everybody wants or deserves my empathy, but I can offer high value to those who do. High-performing players dominate high-performing organizations. Low performers don’t exist on high-performing teams. So I limit or restrict my empathy for those who serve the organization best. It’s not equal, but it is fair.
What do you want?
What kind of team/group/organization do you want?
What is your tolerance for poor performance or behavior?
How do you want to spend your days?
Who do you want those days with?
We can ask ourselves many great questions as we work to figure it out. High performance doesn’t just happen. We have to make up our mind that we will pursue and do whatever is required to achieve it. Today, we discuss one requirement – directing our empathy appropriately to foster high performance!
Be well. Do good. Grow great!
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About the hosts: Randy Cantrell brings over 4 decades of experience as a business leader and organization builder. Lisa Norris brings almost 3 decades of experience in HR and all things "people." Their shared passion for leadership and developing high-performing cultures provoked them to focus the Grow Great podcast on city government leadership.
The work is about achieving unprecedented success through accelerated learning in helping leaders and executives "figure it out."