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A member of your team commits an error – an honest mistake. It negatively impacts somebody in your organization. Lisa and I discuss what she calls mistakes of the heart versus mistakes of the mind. How should we react? What impact might our reaction have on our leadership?
Be well. Do good. Grow great!
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About the hosts: Randy Cantrell brings over 4 decades of experience as a business leader and organization builder. Lisa Norris brings almost 3 decades of experience in HR and all things "people." Their shared passion for leadership and developing high-performing cultures provoked them to focus the Grow Great podcast on city government leadership.
The work is about achieving unprecedented success through accelerated learning in helping leaders and executives "figure it out."