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“What do I know? Who needs to know? Have I told them?”

— Jim Mattis, Call Sign Chaos

NOTE: James Norman Mattis (born September 8, 1950) is an American veteran and former government official who served as the 26th United States Secretary of Defense from January 2017 through December 2018. A retired United States Marine Corps general, Mattis served in the Persian Gulf War, the War in Afghanistan, and the Iraq War.

Lisa recently met with her leadership team where one member takes the lead. Her direct reports all have a military background. The volunteer leader of this session, a retired Marine, focused his session on these three questions first posed by retired Marine Corps General Mattis.

Be well. Do good. Grow great!

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As an executive/leadership coach, I hear clients devote an extraordinary amount of time sharing their experiences with low-performing team members. It makes sense. These people are responsible for considerable headaches to leaders. Today, I’m going to suggest leaders devote more time to the high-performers by embracing a few common components of high-performing organizations:

• High Accountability
• Proper Resource Allocation
• High Trust
• Constantly Improving High-Performing Culture

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High performers tend to take on more and more…because they have a high degree of willingness, they want more responsibility and we know they’ll get it done. Leaders must be mindful of over-burdening star players simply because we know they’ll “get it done.” Great leaders are highly aware of what their team members are going through and are committed to providing the necessary resources to help them achieve more. 

Be well. Do good. Grow great!

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Legacy. What will yours be?

Every great leader quickly recognizes people who make a difference in their lives. Maybe it was a school teacher. Or a sports coach. It may have been a parent or grandparent. Each of us is standing on the shoulders of somebody who came before us. Who will stand on your shoulders?

Be well. Do good. Grow great!

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Author Brad Meltzer said…

“Everyone you meet is fighting a battle you know nothing about. Be kind. Always.”

Today, we’re pulling back the curtain to demonstrate Meltzer’s quote is correct. The point? Compassion. “A focus on others.”

Be well. Do good. Grow great!

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You’ll either find a way…or an excuse.

Lisa and I were discussing understanding. Mostly, we were considering this quote from an unknown author…

If only we fought just as hard to understand as we do to disagree.

It morphed into a conversation about the difference between high and low performers. Not that there’s only one difference, but we were considering the one difference we most notice today in our work. We landed on something we’re both seeing – and one we’ve always seen. Making excuses. Blaming something or somebody else. 

Great city government leadership leans heavily on a culture where excuses are unacceptable. As Harold Geneen said, “Managers must manage.” Translation: we have to find a way. 

Be well. Do good. Grow great!

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We encourage you to contact us. Feedback, suggestions, criticisms, insights, and experiences are welcomed. Thank you for watching and listening!