Randy Cantrell

Randy Cantrell is the founder of Bula Network, LLC - an executive leadership advisory company helping leaders leverage the power of others through peer advantage, online peer advisory groups. Interested in joining us? Visit ThePeerAdvantage.com

Episode 130 – Quiet Desperation: How Do You Handle Adversity?

Personal Development, Podcast / By

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The fog of adversity and sorrow rolls in on us all.

Live out loud. Be loud and proud.

Over 20 years ago Jeffrey Gitomer would open a sales training seminar much like he does today. He’d ask a room full of salespeople, “Who is the most important person in the world?” In unison the room would answer, “The customer!”

Gitomer would then ask, “Let me put it another way. There are two people left on the planet – you and the customer. One of you must die. Who’s it gonna be?” Again, in unison the room would answer, “The customer!” Exactly.

Gitomer’s point was well made. We all think we’re the most important person in the world.

We know what our problems are, even though others may not have a clue.

Nobody knows the trouble I’ve seen.

We might be surprised at the trouble others have seen.

Mentioned in today’s show are two books (they’re both old):

• Quiet Desperation: The Truth About Successful Men by Jan Halper

• Anyway: The Paradoxical Commandments by Kent M. Keith

It’s a new week. Go make it a better week for somebody else. It’s the best way I know to make it a good week for yourself. Oh, and one more thing. Don’t tell anybody.

Do me a big favor. Leave me a review over at iTunes.

Thank you,

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Trusted Advisors For Your Small Business: Do You Surround Yourself With Good People To Consult With?

Entrepreneurship, Personal Development, Video / By

Today’s show was prompted by the lead sentence on a story at the Dallas Stars’ Hockey Club website…

Talk to many highly-accomplished executives, and they will often point out that a key to their success comes from surrounding themselves with good people to consult and bounce ideas off of.

I’d like to crowdsource some information by asking you to leave me a comment here. Here are some of the things I’m hoping you’ll share:

• Do you surround yourself with good people?
• How do you find or determine who “good people” are?
• Do you talk with them regularly, or only when you feel you need their specific expertise?
• What suggestions do you have for the rest of us?

Thanks in advance for sharing.

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Episode 129 – Conflict Resolution: You May Be Right, But You Lose

Communication, Podcast / By

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Is this how others see you?

Do you get along with others? Easily?

Or, are you a difficult person?

You may not know, but others sure do. Hopefully, you’ve got a clue about how well you interact with others.

Most of us have room for improvement in getting along with others. Agreement and cooperation are necessary ingredients for accomplishment. Unfortunately, some people don’t much care about the objective or accomplishment. Their focus is on what they want.

Egocentrism kills many missions. Insistence on getting our way curbs enthusiasm , kills creativity and derails improvement and progress.

Today, I’d like to give you a few words to consider when you encounter conflict: conciliatory and acquiesce.

Mentioned in today’s show is one book, “You Can Negotiate Anything” by Herb Cohen.

Leave me a review at iTunes.

Thanks for listening,

 

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Episode 128 – Use Cheap (Audio/Video)Technology To Dazzle Your Customers

Entrepreneurship, Podcast / By

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Dallas is an NFL town. The Dallas Cowboys may no longer be America’s team (does America really have a team?), but they’re certainly a big deal around here. Recently, I was reading about how the Cowboys had incorporated new Apple technology – the iPad – as the method of giving each player the playbook.

NFL teams historically have given players a large 3-ring binder containing all the plays and formations of the team. Players are assigned these books and they’re very protected resources for each team. This year, the Cowboys (I suspect other teams will also do this) are no longer handing out a large 3-ring binder to players. Rather, they’re giving each player an Apple iPad with the playbook downloaded onto it.

It’s a practical, but dazzling way communication is happening today. Thanks to the relative inexpensive cost of technology. Come on! What’s an $800 device to an NFL team? It’s a cheap investment that likely accomplishes a few great things for the team. One, the players will spend more time with an iPad than they would a 3-ring binder. And if they’re spending more time with the device, the assumption is likely valid…they’ll spend more time in the playbook. Two, the players won’t likely leave it laying around, or forget it when they attend meetings. Three, the players can make their own notations during meetings. No need to bring another device into a meeting. Their team iPad is all the device they’ll ever need.

What about your small business? Are you using today’s inexpensive – CHEAP – audio and video technology (and PDF’s, etc.) to dazzle your customers? Staff members are your internal customers. The Cowboys’ players are the internal customers of the Dallas Cowboys organization. What about your paying customers?

Get creative. There are so many cool things we can to help serve our customers, and along the way, dazzle them! Make them say, “Wow!”

Some resources mentioned in today’s show:

• Apogee Mic (a ridiculously good USB/iPhone/iPad condenser microphone)
• Screeny (a super inexpensive Mac screen capture software)
• Vimeo Plus

Do me a favor. Insert your email up there in the top right hand corner. That way you’ll be certain to always know what’s happening here in The Yellow Studio.

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